Recording Server

Record, cataloge and manage all incoming & outgoing calls

Elevate voice support with a user-friendly recording server

Amplitiv’s recording server provides reliable, resilient and secure support that increases productivity, strengthens trust and maintains accountability.

Drive your operations with a highly adaptable solution for audio recording capabilities.

Improved CX

Review all customer calls and ensure your customer experience builds trust and loyalty.

Accessible recordings

Maintain recordings whether for training purposes, quality control or business confirmation.

Dependable security

Give customers peace of mind and mitigate fines by safely handling data according to RODO regulations.

A fast, responsive recording server tailored to your needs

Implemented using forward-thinking Java Angular technologies, Amplitiv’s recording server is both efficient and robust, designed for both quantity and quality.

Automated workflow support and full integration with BroadWorks result in a recording server that is the perfect tool for the leading Voice over Internet Protocol (VoIP) platform.

Amplitiv recording server: features that boost customer satisfaction

Voice & video codecs

A wide range of codecs including G.711, AMR and H.264, EVS and stereo channel support empower operators with flexibility.

ASR ready

Deploy automatic speech recognition technology with an open recording server.

SIP, SIPREC, ASN.1

Use various elastic integration methods like SIPREC and ASN.1.

Up-to-the-minute analytics

Easily support billing, reporting and monitoring functionalities.

Voice & video codecs

A wide range of codecs including G.711, AMR and H.264, EVS and stereo channel support empower operators with flexibility.

ASR ready

Deploy automatic speech recognition technology with an open recording server.

SIP, SIPREC, ASN.1

Use various elastic integration methods like SIPREC and ASN.1.

Up-to-the-minute analytics

Easily support billing, reporting and monitoring functionalities.

Recording Server by the numbers

4
European operators using our recording server
10M
subscribers for voice deposit
500
simultaneous calls
365+
days for records storage

For the last five years Amplitiv Call Recorder has supported our customers with all recording related needs, and has never failed. A stable platform that strictly complies with industry regulations, it is most importantly, very reliable for our customers.

Artur Juchniewicz, Voice Services Development Team Leader at Netia